In today’s fiercely competitive business landscape where disruption has become the norm, embracing uncertainty is no longer a risk but a basic necessity. The current market scenario presents great opportunities. But every opportunity encompasses some risk and uncertainty.
Diligent, a prominent player in the industry, exposes hidden risks and uncovers opportunities with strategic risk management. As a leader in governance, risk and compliance (GRC), Diligent aims to help organizations around the world meet their ESG commitments.
With $600 million in revenue Diligent continues to expand its global operations with offices in NYC, Washington D.C., Vancouver, London, Munich, Sydney, Bangalore, Budapest, and Galway. Under the exemplary leadership of Brian Stafford, President and CEO, Diligent, exemplifies driving positive customer impact and product excellence.
Diligent’s Journey to Prominence
Diligent’s journey to prominence began more than 15 years ago and has been the culmination of a simple yet powerful mission: To help organizations bring clarity to complex risk, stay ahead of regulatory changes and deliver impactful insights, in one unified view.
Companies and their leaders are navigating an increasingly complex level of data and an expanding set of risks they need to manage. Diligent has long recognized organizations‘ challenges in using multiple systems or spreadsheets to manage GRC data and providing the board of directors with the right level of information they need to provide oversight. To address this gap, Diligent initially developed its flagship product, Diligent Boards, making it exponentially easier to give the board the information they want and need.
Since then, Diligent has steadily innovated and added new solutions across governance, risk, compliance, audit and ESG, leading to the Diligent One Platform. This first–of–its–kind unified platform streamlines and centralizes GRC tasks, exposes hidden risks, and delivers key insights to leadership and the board, leading to more informed decision–making across the organization.
Diligent–The Only Unified GRC Platform
Diligent is the only unified solution designed to centralize GRC activities and surface insights directly to the board. Its uniqueness lies in the fact that analytics and automation are integrated directly into the core of the Diligent One Platform. This approach reduces human error, eliminates data gaps, and saves organizations time and money–without needing to bring on more headcount. Moreover, the company’s commitment to industry–leading security, governed by the NIST Cybersecurity Framework and following ISO/IEC 27001 standards, reinforces trust among its clients.
“By offering an intuitive, user–friendly platform that empowers leaders with crucial insights to make data–backed decisions, we’ve set the standard for modern governance as noted by Forrester. And we’ve helped organizations to be more resilient and improve their performance for shareholders, investors and stakeholders,” states Stafford.
This enables us to anticipate shifts in the governance, risk, and compliance landscape, so we can adapt and help our customers adapt too.
Adapting to Trends to Serve Diverse Clientele
Diligent works with more than 700,000 board members and leaders across the world and continuously engages with them to learn about new and emerging issues and pain points in the business landscape, in addition to thorough market research.
“This enables us to anticipate shifts in the governance, risk, and compliance landscape, so we can adapt and help our customers adapt too. The Diligent One Platform is designed to evolve with the changing needs of our customers, ensuring that they and their organizations are always ready for what’s next,” Stafford says.
Diligent’s Success Factor
Diligent leverages cutting–edge technology and innovation to enhance the customer experience by offering a seamless, integrated platform that brings governance, risk, compliance, and ESG activities into a centralized location. Moreover, the platform’s use of analytics and automation simplifies complex processes.
Using Diligent, customers can run board meetings from anywhere, quickly execute risk–based audits, protect against cyber risks, confidently maintain regulatory compliance, easily manage entities all over the world, continuously monitor their controls, manage third parties, conduct comprehensive due diligence, and ultimately make informed decisions backed by data they can trust.
Community Engagement: A Strategic Approach
“Community engagement plays a vital role in our overall values and mission,” emphasizes Stafford.
Diligent provides purpose–built applications that empower nonprofit organizations, school boards, local governments and other mission–driven organizations to better serve their communities. The tools facilitate greater transparency and accessibility enabling organizations to effectively manage their governance operations and stay ahead of potential risks.
Additionally, in 2022, Diligent announced the launch of Diligent Academy with the goal of creating high–paying, entry–level jobs in tech sales and customer success in Baltimore. Diligent Academy is developing a pipeline of talent for Diligent and Baltimore’s burgeoning tech communities while providing career–ready technical and professional skills for underrepresented job seekers. Diligent also supports a number of Employee Resource Groups (ERGs). These groups fast–track DEI&I education and create a safe place for growth, understanding, compassion and empathy.
Crafting the Future: Plans and Aspirations
Looking ahead, Diligent is committed to continue its path of innovation and leadership in the governance, risk and compliance space. With this in mind, Diligent aims to expand the capabilities of the Diligent One. Platform, exploring new technologies to help customers make more informed decisions, build resilient organizations and outperform their own expectations.
Stafford says, “Our customers can expect continuous improvements aimed at securely supporting their growth and helping them confidently navigate the complexities of the modern business landscape.”
