Card–processing services play a pivotal role in enabling credit unions to offer convenient and secure financial transactions to their members. Member Access Processing (MAP) provides a comprehensive suite of card–processing solutions tailored specifically for credit unions, empowering them to compete effectively in the digital banking landscape.
With MAP, credit unions can streamline card issuance, authorization, and settlement processes, ensuring seamless member experiences while adhering to stringent security standards. Moreover, MAP’s robust reporting and analytics tools enable credit unions to gain valuable insights into member spending habits and preferences, facilitating informed decision–making and personalized service delivery.
Overall, MAP empowers credit unions to enhance member satisfaction, drive growth, and remain competitive in the evolving financial services industry.
MAP has always promised to provide credit unions, regardless of their size, with the same level of service, opportunities, and solutions that they offer to their own members. This commitment has remained unchanged for the past 25 years. Member Service is at the core of their operations.
In 1998, MAP was established as a subsidiary of the Washington Credit Union League, focusing on providing Debit Card Processing and ATM Driving Services to credit union members in Washington state. In 2018, the company changed its name from Member Access Pacific to Member Access Processing. Today, it is owned by six credit unions on the West Coast.
The company’s main focus is to provide credit unions with Visa Credit, Debit, and ATM card processing services. By partnering with MAP, credit unions can offer card services that rival those of larger banks while surpassing them in terms of member service. Each credit union also receives a dedicated account representative who provides unparalleled customer service.
Today, the field of card processing and network service is complex and requires extensive time and training. Some processors take advantage of this complexity to increase their profits by implementing multiple processing fees and fee–for–service arrangements. However, only a few have attempted to address this issue. This is where Member Access Processing comes into play. Member Access Processing is the only organization in the country that aggregates the Visa® Debit Processing Service platform for credit unions.
According to Steve Bone, the CEO of Member Access Processing, their team of experienced professionals is dedicated to protecting the interests of credit unions and their members. They continuously strive to identify opportunities for cost reduction and operational efficiency improvements.
MAP sets itself apart by prioritizing continuous innovation and customer–centric solutions, ensuring it stays ahead of the curve and maintains a competitive edge in the market. MAP stands out in the competition for its:
Unmatched Service: MAP’s customer–centric business model provides adaptable and innovative products that are often unavailable from other card processors at the same price and level of service offered by MAP. Additionally, MAP excels in providing the best service in the industry because they understand that advanced technology and competitive pricing are only valuable to credit unions when accompanied by meaningful service. In essence, they truly understand the needs of credit unions. Credit unions have limited time and resources to dedicate to card processing and network services, and they require more than just a service provider. They need an advocate.
We offer the right mix of experience and expertise to help credit union members feel safe when they use our products while helping client financial institutions reach their potential no matter their asset size or goals.
Loyalty towards you: The realm of card processing and network services is extensive and complex, requiring extensive hours of service and training. Some processors take advantage of this complexity to increase their profits through multiple processing fees and fee–for–service arrangements. However, MAP offers a transparent pricing structure, eliminating hidden fees and liberating our credit union clients from unexpected and unpredictable expenses. MAP’s team of experienced professionals is renowned for safeguarding the interests of credit unions and their members, constantly seeking opportunities to reduce costs for clients and identify operational efficiencies.
Superior Products: MAP’s tailored product offerings prioritize flexibility and a wide range of features. In an industry that emphasizes economies of scale to achieve greater efficiency and revenue growth year after year, credit unions have limited options for accessing top–notch services and industry–leading products.
MAP utilizes technology and plays various roles in different areas such as authorization processing, settlement services, back office and administrative portals, card and account maintenance, dispute processing, and more. Additionally, the company provides high–quality call center support to help customers reduce expenses and prevent fraud. MAP’s business model offers flexible and innovative products that are not easily found elsewhere at the same price and service level.
With MAP’s single–point access, all payment solutions. can be managed from one platform. MAP also offers processing support for various payment products and services, ATM terminal driving, and gateway access to ATM or POS networks. Credit unions can benefit from MAP’s comprehensive support on a single–point connectivity platform, which grants access to existing and emerging payment solutions. Furthermore, MAP offers a transparent pricing structure that eliminates hidden fees and provides credit unions with predictable expenses.
Steve Bone, MAP’s CEO, is renowned for his unwavering leadership and commitment to financial services innovation
Steve Bone has over three decades of experience in Financial Services Technology. He has held leadership positions in operations, sales, and large transformational program delivery across more than 20 countries. Steve is al passionate change agent who can easily adapt to different cultures and operating environments.
He specializes in turnaround projects and has a proven track record of delivering results in terms of time, cost, and quality. One of Steve’s strengths is his ability to build high–performing teams that are dedicated to achieving key performance metrics. He is also focused on developing innovative strategies for long–term growth.
