Wesley Financial Group, LLC (WFG) is a consumer advocacy group established in 2011 with a specialization in complete timeshare cancellation and timeshare mortgage debt elimination to individuals and families who have experienced fraud and misrepresentation, and/or lies during timeshare sales presentations. Too often, consumers are pressured into purchasing expensive timeshare contracts. The organization assists those who have ended up in seemingly hopeless situations.
Chuck McDowell, the founder of WFG, has spent the last 30 years focusing on serving others through his business ventures. Chuck started his first company in 1982 and spent time as a stockbroker for Pru-Bache during the mid-80s and later went into the insurance industry before becoming a sales representative for a timeshare company. It was there that Chuck realized the timeshare industry is not what he thought it was. After discovering the many deceitful tactics used to sell timeshare contracts, Chuck decided to leave the industry to work on the other side, fighting for consumer rights.
Chuck paved the way for the timeshare cancellation industry when he started WFG in 2011. Since then, the company has grown to over 400 employees. He founded WFG with the intent to create a culture of full inclusiveness with opportunities for everyone. Women comprise 60% of WFG’s workforce and fill more than half of its leadership positions. The company has been recognized by Fortune as one of the Best Places to Work for Women in 2020. It has also been awarded with the gold Great Employers award in financial services presented by the international 2020 Stevie® Awards.
The company is founded on John Wesley’s famous quote, “Do all the good you can, By all the means you can, In all the ways you can, In all the places you can, At all the times you can, To all the people you can, and As long as ever you can.” In both the Las Vegas and Franklin offices, the quote is prominently displayed on the walls to encourage all employees of WFG to follow. WFG’s goal is to have a positive impact on the lives of their employees and clients. “With this quote in mind, we are making the mark on the industry by helping good people out of bad situations, which is the biggest impact of all – helping people,” said Chuck McDowell, Founder, and CEO of WFG.
After months of research and evaluating over hundreds of fastest-growing technology companies, WFG has been recognized by the CEO Views as one of the 50 Best Companies based on its services and business plans.
Trust issues are enormous hurdles to overcome for WFG, as the clients associated with them have been lied to perhaps for the first time in their lives by a large corporation assuming that oversight boards or business ethics would have protected them. Unfortunately, scam artists continue to prey on timeshare owners even in the exit industry.
“With this quote in mind, we are making the mark on the industry by helping good people out of bad situations, which is the biggest impact of all – helping people”.
– Chuck McDowell
Many of WFG’s clients have shopped for the lowest price or quickest solution and find themselves having been taken advantage of, again, before signing on with Wesley Financial Group, LLC.
WFG has a great marketing department that focuses on educating and building trust with the clients, and once someone enters its system, they are given a transparent look at its operations. WFG provides its clients with a 40+ page magazine that details its process and history and shares the employees’ names with their images. Beyond transparency, the organization focuses on slowing down the sales process to make sure the timeshare owner knows what they need to avoid any further purchaser regret. Wesley Financial Group, LLC, makes sure that the owners have gone through the educational materials provided to them from day one of inquiring for more information from the company. This happens before they are allowed to sign an agreement with WFG.
In that agreement, the client will find the 100% money-back guarantee that WFG promises. If they cannot get a client out of their timeshare in the time both parties agreed to, the organization will refund the client’s money. WFG has a 98% success rate thanks to its vetting process, which ensures that every client they take on, they can help. WFG develops individualized programs for each client, terminates over 98% of their client’s timeshare relationships, and obtains a refund of some or of the entire timeshare purchase price in certain circumstances. Actual results depend on each client’s specific case, and no specific outcome is guaranteed.
The coronavirus pandemic has put the world into a standstill. Sales seem to have slowed down in the timeshare industry; however, they have increased in the timeshare cancellation industry. It is uncertain times, and people are taking hard looks at their finances. Timeshares are often a massive drain on pocketbooks. WFG experienced a 35% increase in consumer inquiries in April over its previous highest ever month in January in this COVID-19 pandemic.
In terms of technological advancements, WFG uses the top of the line CRM services. WFG values data security, so it has implemented new protocols company-wide as the tech industry advances. Currently, WFG has an office in Las Vegas, NV, and one in Franklin, TN, with no expansion plans. WFG is experimenting with a remote talent to have the best in the industry instead of being hindered by location. WFG’s parent company, Wesley Group, has recently opened Wesley Credit Repair, LLC, and Wesley Mutual, LLC (final expense insurance agency). The company’s philosophy of valuing its employees has paid off. Since 2017, WFG has helped more than 15,000 families free themselves of their timeshare burdens. Since its founding in 2011, they have helped eliminate more than $195,000,000 in timeshare mortgage debt. The company has been recognized in the past year by local, national, and international accreditation groups.