The logistics industry has undergone a remarkable transformation over the past few decades, driven by changing consumer demand and increased technological adoption. In the bustling landscape of the industry, Transfast Logistics has emerged as a leading provider of trustworthy transportation solutions to keep things moving, safely.
It all began in 2004, when Claudia Florian and her husband launched Transfast Trucking as a short–term deal. What started with one truck, now 19 years later has expanded to 62 trucks and 135 trailers. In 2019 they opened Transfast Logistics and has since expanded to a staff of 24 logistics professionals. In 2021 Transfast was ranked number 3499th in Inc. 5000’s Fastest Growing Privately held companies in the U.S., and #52 in the State of Michigan.
Living the legacy of thirty years of logistics experience, Transfast is committed to providing outstanding customer service. Claudia Florian, CEO of Transfast Logistics shared insights about the business success. Extensive Suite of Logistics Services
Transfast has innovative solutions for every type of transportation need. They are a full–service transportation provider specialized in expedited, full truckload, LTL, consolidation, warehousing, ocean and air. They understand that every business is unique and so, works hard to deliver exactly the type of transportation services and logistics that cater to their specific needs.
Transfast has established new benchmarks for their Just–in–time shipments. They excel in rapid loading and on–time delivery. Their commitment to exceeding expectations has solidified the company’s position as a leading service provider, fostering long–term relationships with clients.
Commitment to Customer Satisfaction
With a strong commitment to customer satisfaction, Transfast Logistics aims to provide a premium and reliable service to customers around the globe. The company operates 24 hours a day, 7 days a week. By constantly striving for excellence, the company has built a solid portfolio of clients, achieving new industry standards.
“It takes commitment and dedication to our customer’s success. We always answer the phone calls and do whatever it takes to help our clients,” says CEO Claudia Florian.
We operate 24 hours a day, 7 days a week to help our customers succeed.
Embracing Innovation and Technology
To Claudia, Innovation means being one–step ahead of competition. They listen to customers, understand their unique needs and look for ways to improve, surpassing customer’s expectations.
Transfast heavily invested in an innovative TMS system that works with various tracking tools and allows for automated messages to customers. Adopting automation helps to provide better end–to–end visibility and improved controls, enabling efficient tracking and communication. Utilizing the tracking tools and GPS, Transfast provides timely and accurate updates to customers. Claudia believes effective communication, collaboration and maintain transparency are the most important aspects of their business.
Sustaining Competitive Advantage
For Transfast, the biggest challenge has been the market, including the environmental and financial factors which create spikes in competition. Adaptability and flexibility are paramount to stay at the forefront. Prioritizing preparedness, good planning, stability, and a strong customer base has allowed the company to weather the storm in recent years.
“We have always stayed true to our customers, providing the best customer service possible. We believe in true “Value“. We thrive to provide the best–in–class service at fair market rates. “proudly states Claudia.
Unparalleled Team
Transfast Logistics looks for people who care. “We build people before processes,” says Claudia. Their team cares about each and every customer as much as the executives do. They are not only trained by some of the best leaders in the industry, they are hand selected keeping in mind the values upheld by the company.
“We are there for our customers whenever they need us. We operate 24 hours a day, 7 days a week to help our customers succeed,” adds Claudia.
Future Vision
Looking ahead, Transfast Logistics aims to expand their technological services and communication tools. In the long run, the company looks forward to staff a team of professionals who will work together to provide the best customer service in the industry.
Adding to that Claudia shares, “We want to be the best Logistics company in Michigan, and the United States. In October of this year, we will be opening our new corporate office in Farmington Hills, MI. This will house our growing 3PL staff, and administration. We expect to grow six–fold in the next 3 years.
“Listen to your customers and their needs, always look for ways to help them be successful.”
