Sign In
The CEO Views Small logos
  • Home
  • Technology
    Artificial Intelligence
    Big Data
    Block Chain
    BYOD
    Cloud
    Cyber Security
    Data Center
    Digital Transformation
    Enterprise Mobility
    Enterprise Software
    IOT
    IT Services
    Innovation
  • Platforms
    How IBM Maximo Is Revolutionizing Asset Management
    How IBM Maximo Is Revolutionizing Asset Management
    IBM
    7 Min Read
    Optimizing Resources: Oracle DBA Support Services for Efficient Database Management
    Oracle
    Oracle
    9 Min Read
    The New Google Algorithm Update for 2021
    google algorithm update 2021
    Google
    5 Min Read
    Oracle Cloud Platform Now Validated for India Stack
    Service Partner Horizontal
    Oracle
    3 Min Read
    Oracle and AT&T Enter into Strategic Agreement
    oracle
    Oracle
    3 Min Read
    Check out more:
    • Google
    • HP
    • IBM
    • Oracle
  • Industry
    Banking & Insurance
    Biotech
    Construction
    Education
    Financial Services
    Healthcare
    Manufacturing
    Mining
    Public Sector
    Retail
    Telecom
    Utilities
    Gaming
    Legal
  • Functions
    RISMA Systems: A Comprehensive Approach to Governance, Risk and Compliance
    Risma Systems
    ENTREPRENEUR VIEWSGDPR
    9 Min Read
    Happiest Minds: A “Privacy by Design” approach is key to creating GDPR compliant businesses
    Happiest Minds 1
    GDPR
    8 Min Read
    Gemserv: GDPR 2020 and Beyond
    Gemserv 1
    GDPR
    9 Min Read
    ECCENCA:GDPR IS STILL AN UNTAMED ANIMAL
    eccenca 1
    GDPR
    6 Min Read
    Boldon James: HOW ENTERPRISES CAN MITIGATE THE GROWING THREATS OF DATA
    Boldon James 1
    GDPR
    8 Min Read
    Check out more:
    • GDPR
  • Magazines
  • Entrepreneurs Views
  • Editor’s Bucket
  • Press Release
  • Micro Blog
  • Events
Reading: Technology Trends in ITSM
Share
The CEO Views
Aa
  • Home
  • Magazines
  • Enterpreneurs Views
  • Editor’s Bucket
  • Press Release
  • Micro Blog
Search
  • World’s Best Magazines
  • Technology
    • Artificial Intelligence
    • Big Data
    • Block Chain
    • BYOD
    • Cloud
    • Cyber Security
    • Data Center
    • Digital Transformation
    • Enterprise Mobility
    • Enterprise Software
    • IOT
    • IT Services
  • Platforms
    • Google
    • HP
    • IBM
    • Oracle
  • Industry
    • Banking & Insurance
    • Biotech
    • Construction
    • Education
    • Financial Services
    • Healthcare
    • Manufacturing
    • Mining
    • Public Sector
    • Retail
    • Telecom
    • Utilities
  • Functions
    • GDPR
  • Magazines
  • Editor’s Bucket
  • Press Release
  • Micro Blog
Follow US
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
The CEO Views > Blog > Technology > IT Services > Technology Trends in ITSM
IT Services

Technology Trends in ITSM

The CEO Views
Last updated: 2024/03/12 at 5:26 AM
The CEO Views
Share
Technology Trends
Technology Trends

ITSM (Information Technology and System Management), is not only used to help improve the IT of an organization but also confirm the existing IT structure and operations. The evolution of trends in ITSM industry has intensified the growth of several other sectors as it is a combination of all the technologies that it eventually caters to.

To highlight a few sectors that are trends in ITSM industry are:

Automation

This revolutionary technology plays an intricate part in the growth of ITSM. IT management and ITSM solutions have been booming since the last few years due to the ability to automate previously manual activities. This not only aggravates the service but also streamlines it for speedier and better outcomes at a lower cost. To offer faster services, the demand for automation has also increased. Moreover, the introduction of autonomous automation enables the system to learn from historic data and course and deal with the issues with the help of real-time data.

Artificial Intelligence

With the increasing demand for ITSM, traditional IT automation solutions such as scripts, process-workflow automation, and third-party system orchestration is not being able to fulfil the demand any more. This in return has increased the need for AI and machine learning as they are capable of extending and enhancing automation capabilities. Most of the automation services and processes are now being connected to AI to help people get better interfacing service. Service desk management gets a lot easier with the incorporation of AI-enabled autonomous automation. No matter if it has native AI capabilities or has integrations with third-party solution providers, or newer ITSM tool vendors, AI is going to play a major role in the ITSM industry.

Digital Transformation

ITSM has played a crucial role in transforming business operations to meet the modern-day needs of digital transformation. A developed IT helps provide better customer engagement capabilities, generate new revenues, and streamline corporate back-office operations. It offers better designing, delivering, managing, supporting, while improving IT/business services. Digital transformation is vital to any business wanting to lead the market as it aids align technology. It has also helped integrate advanced technology into businesses enabling IT to provide the best of services and become a key element in operations.

Enterprise Service Management

According to the HDI’s report of ‘The State of Enterprise Service Management, 2018 states that enterprise service management has come in terms of adoption and is in accordance to the proof of benefits of ITSM. Moreover, the incorporation of digital transformation has intensified back-office transformation, increasing the demand for enterprise service management. Enterprise Service Management helps deliver automation, self-help, performance insights, and better service delivery and support in ITSM.

ITIL

ITIL (Information Technology Infrastructure Library) stands as the most important weapon for the IT professionals as it enables them to evaluate and select the best possible tools amongst several tools available in the market. With the birth of new technologies every day, the pressure on IT professionals is also growing. ITIL is being the key factor in solving this problem along with boosting self-service and metrics right.

Apart from the above-mentioned points, ITSM has the opportunity to play a bigger role in the DevOps sector and might be on number one in the list in the near future.

The CEO Views July 31, 2019
Share this Article
Facebook Twitter LinkedIn Email Copy Link
Previous Article it sm Development of ITSM
Next Article Benefits of ITSM Benefits of ITSM and How to Get the Best of it
The Role of Blockchain in the Future of Gift Cards

The Role of Blockchain in the Future of Gift Cards

December 10, 2024
BoB Immobilienkonzepte GmbH
ENTREPRENEUR VIEWS

BoB Immobilienkonzepte GmbH: Building The Future

The CEO Views By The CEO Views February 22, 2024
D2 SOLUTIONS
ENTREPRENEUR VIEWS

D2 SOLUTIONS: Empowering Pharmacies, Integrated Delivery Networks, and Manufacturers

The CEO Views By The CEO Views February 23, 2024
WEBACCOUNTS FOR WEBSITE
ENTREPRENEUR VIEWS

Roland Staehli: Revolutionizing The Corporate Advisory Business Using Artificial Intelligence

The CEO Views By The CEO Views February 8, 2024
5 Common Cybersecurity Mistakes and How to Avoid Them
Cyber Security

5 Common Cybersecurity Mistakes and How to Avoid Them

The CEO Views By The CEO Views May 20, 2025

The US Stock Market Today Takes a Surprising Turn as Stocks are Rising and Oil is Tumbling after Iran Launched Missiles at US Bases

June 25, 2025

Redefining Business Success: An Exclusive Interview with Joy Gendusa, CEO of PostcardMania

June 25, 2025

St. Cloud Financial Credit Union: Trailblazing Financial Technology

June 25, 2025

Res Media: Crafting More than Just Applications

June 25, 2025

You Might Also Like

Why Your NYC Business Needs a Local Web Agency 3
IT Services

Why Your NYC Business Needs a Local Web Agency

8 Min Read
Your Guide to Hiring Top Python Developers for Any Project
IT Services

Your Guide to Hiring Top Python Developers for Any Project

11 Min Read
Energy Software Development Challenges and How to Solve Them
IT Services

Energy Software Development Challenges and How to Solve Them

5 Min Read
9 Quick Tweaks for a User Friendlier Website
IT Services

9 Quick Tweaks for a User-Friendlier Website

7 Min Read
Small logos Small logos

© 2025 All rights reserved. The CEO Views

  • About Us
  • Privacy Policy
  • Advertise with us
  • Reprints and Permissions
  • Business Magazines
  • Contact
Reading: Technology Trends in ITSM
Share

Removed from reading list

Undo
Welcome Back!

Sign in to your account

Lost your password?