Everyone has encountered spam calls at least once. Endless calls about special offers, requests to take part in surveys, offers of services, etc. In addition, there are scammers who pose as representatives of banks and law enforcement agencies and try to find out personal information. Many people receive such calls almost daily.
The reason for this problem is that users often provide their phone number on various websites and platforms. It is also required when registering in many services or websites. We provide it when signing up for discount cards, and leave it on dating sites and e-commerce websites.
All these resources rarely have a sufficient level of personal data protection. There, scammers can obtain your phone number and use it for various spam calls.
Fortunately, there is an easy way to solve this problem — use a second phone number or a virtual number.
What is a Virtual Phone Number?
Virtual phone numbers work just like regular ones. They don’t need new equipment — everything works over the Internet. The number can be obtained and configured independently using special services.
At its core, it works just like a regular mobile or landline number. You can also use it to make calls, receive or send messages. The only difference is that it doesn’t need a SIM card, but it requires an Internet connection.
Connection Methods and How It Works
Virtual phone numbers are based on the SIP protocol that converts data (voice calls or SMS) into digital information and transmits it to the recipient.
The main condition for the connection of virtual numbers is a stable Internet connection. Without it, the service will not work.
Connecting via a mobile operator
To connect a virtual number, you do not need to visit mobile carrier stores. Connection, registration and configuration take place in your personal account in the your mobile operator’s app (provided that the operator supports this service) or additional online services.
The only disadvantage of the service is that it is paid. But in this case, you will be sure of the security of your data. You can find out how much a virtual number costs on the operator’s website.
Connecting via various online services
In addition to the possibility of connecting the service through mobile operators, you can also use various online platforms to get virtual numbers.
One of such services is GetTempNumber, which provides access to temporary numbers for receiving one-time SMS, making it convenient for account registration and verification. The platform also offers a wide selection of numbers with different country codes, allowing you to choose the most suitable option for your needs. In the near future, GetTempNumber will also introduce the option to purchase numbers for personal use, expanding its functionality beyond temporary access.
*Note: For users, this service is useful as a way to protect themselves from unwanted calls from scammers or simply distinguish between work and personal conversations.
Use cases
There are many situations in which this service is useful. For example:
- Loyalty programs
Almost all stores have their own bonus system, which is beneficial for customers. However, to use it, you must specify a phone number to which various advertising messages will be sent in the future. An online account created using a virtual number is ideal for this.
- Classified ad websites
If you have ever bought or sold something through special classified websites, then you know that to register there you also need to specify a phone number where you can be contacted. At the same time, in this case, it will also be used to communicate with potential sellers and buyers, that is, it will become available to outsiders.
- Registering on social networks and on dating sites
When registering on social networks, you also need a phone number, which is used, among other things, to analyze your phone book and suggest contacts as potential friends. Therefore, using the second number to create online accounts is an ideal way to avoid possible threats in the future.
- Communication with service providers, tutors, or couriers
If you make repairs, hire tutors, or often order goods with courier delivery to your home, then you have to make a lot of calls and communicate with a lot of people. After communication with these people stops (for example, after repairs are completed or the tutor is no longer needed), they still have your data. In order for them not to call or send you unnecessary messages, it is better to use a second number to communicate with them.
What all these situations have in common is that you cannot be sure that your phone will not fall into the hands of strangers or scammers. As a result, you will no longer receive spam calls on your main number.
Pros & Cons of Using a Second Phone Number
While offering the same functionality as a regular number, the second phone numbers have a number of significant advantages in comparison with it.
- Easy to connect. For the service, you do not need to visit a mobile store and stand in line. You can connect it from the comfort of your home.
- Easy management. You can configure, connect and disconnect a virtual number directly in the personal account of the operator’s mobile application.
- Ease of use. Thanks to the virtual phone, you will be able to separate your personal and work calls. In this case, you can turn it off on weekends and during non-working hours, and no one will bother you.
The main disadvantage of a virtual phone is the need for a constant Internet connection. This type of communication is impossible without it. However, keep in mind that if you plan to use it as a spare, then this drawback is not critical. After all, access to the network is not necessary for the functioning of your main number linked to the SIM card.
Anyway, using virtual phone numbers is very convenient in everyday life. They allow you to protect yourself from scammers, separate the flow of calls and unwanted contacts.
How virtual numbers work in business
The second phone number can be used not only for personal purposes, but also for work or for building a business. A virtual number will help provide a better customer experience, and it does not matter whether your business is large or small. Below are the options for using the service at work:
- Centralizing customer support or sales
If you own a call center, it is important to give users a single number to contact. It is desirable that it be easy to remember — this way this increases the likelihood of incoming calls.
The cloud telephony system can route calls to this single virtual number to a large call center or a group of operators. And if there is no one to answer the call at this moment, a virtual assistant will take it.
- Tracking results of marketing campaigns
Use different phone numbers in your advertising in the newspaper, on television and on the Internet. You can direct calls to the same or different agents, but it will be easier to track how many leads were generated for each campaign.
- Personalized approach
Many companies offer clients one-on-one conversations with their employees. For example, banks and insurance companies prefer to appoint customer service managers. One of the ways to manage these calls is through virtual numbers. This is convenient for the client — until the complaint is resolved, you can assign the number to a specific employee.
Conclusion
Today, a phone number has long ceased to be just a means of communication — it is a full-fledged digital identifier that opens access to services, accounts, and even parts of personal information. That’s why it’s important to be mindful of where and how you use it.
A virtual or second number is a practical solution for those who want to maintain control over their personal space without unnecessary difficulties. It helps reduce information noise, protect yourself from intrusive contacts and, if necessary, easily “close” unnecessary communication channels.
At the same time, it is important to understand that online security depends on small details. Such a simple step as using a separate number for registrations and temporary tasks can significantly simplify your life in the long run.
