An amalgamation of grit and dedication better defines Todd McNabb, President & Chief Revenue Officer of ScienceLogic. An inspirational thought leader with over 20 years‘ experience expanding into new markets and scaling sales operations in diverse sectors, Todd has solidified his position spearheading multiple expansion revenue campaigns. He completed executive education at Harvard Business School (GMP) and holds a B.S. from the University of Alabama.
Backed by years of experience and profound expertise, Todd joined ScienceLogic as the Chief Revenue Officer taking charge of driving revenue and developing strategic growth vectors to allow the company to sustainably scale over the next decade.
ScienceLogic – A Leader in AIOPS
ScienceLogic is the leader in AIOPS. Founded in 2003, the company’s ultimate goal was to simplify and automate IT monitoring into a single robust management platform, while helping drive a better financial outcome for the customer’s bottom line.
With a history marked by an unwavering commitment to generate positive outcomes, the company remains steadfast in its pursuit of finding a more formable way to automate the way in which enterprises and services providers intelligently monitor systems with minimal human intervention. It aims to reduce the number of tools required to manage so many disparate systems to improve operational effectiveness.
ScienceLogic upholds the principles conceived years ago by their Founder and current CEO Dave Link and is committed to elevate the growth curve by rallying around automation and machine learning in the management of infrastructure and cloud services.
Thought Leadership Approach
Todd believes that thought leadership is as much about the industry one serves as it is about the people that create the vision. It is about creating the vision and giving employees the ability to create the pathway to achieve that vision for the organization.
“Many times, the employees create the vision and you help execute on the strategy, but ultimately it is about getting everyone in alignment around the common goals and objectives and defining a time frame to deliver on those objectives,” illustrates Todd.
Leading with Purpose and Vision
Todd believes that setting a purpose lays the foundation stone of a vision–driven organization. It inspires and motivates employees to strive towards a common goal. Providing clear KPIs to the team and sticking to the those KPIs, not only for the year but setting a three–year journey objective that everyone buys into, can help in getting desired outcomes. ‘Where are we going, how do we get there, and what is the outcome we want to achieve‘ these are the three primary questions we need to answer each and every day, Todd says.
“It creates the vison and rally call for our leadership. With a crisp clear objective, you know what progress you are making because you are guided by a road map. The clearer your vision, the more successful you become,” he adds.
“You may face failures and hurdles, but do not let that deviate your focus.”
Data–Driven Mindset
Data–Driven approach is the key to the survival in the industry. “I always say make a decision based on the data that you have,” Todd shares. “Question the data, understand the data and make a decision. Leaders and the best employees make decisions on data, but most importantly they make decisions. Not all decisions are 100% right but they make decisions and stand behind their choice.“
Proactive Approach Towards Innovation and Technology
Todd adopts creative and strategic approaches to address the concerns pertaining to better customer outcomes. For him, innovation is not just about a current need, it is about what is done every day. He challenges his teams every day, week, month and year to drive creative differentiation through customer feedback, innovation and collaboration within their own teams.
The teams work towards creating a momentum on how to help clients achieve differentiated outcomes for their customers in the markets. Innovation is tied to customer outcomes as well as to short financial benefits for their balance sheets and income statements.
In the technology landscape, Todd sees generative Al as having a big impact on the AIOPS and observability marketspace. “We were very early adopters in the ML/AI world which has allowed ScienceLogic to ingest a Hybrid of data, systems and methods from both on–premise AlOps to Cloud base AlOps. This seeks to unlock new values of the company’s capabilities,” states Todd.
Differentiation Factor
For ScienceLogic, their biggest differentiator is their inherent focus on customer outcomes, listening to their customers and understanding their goals and objectives. They enable their customers to find the most lucrative ways of making profit through automation and innovation. “All our customers ask what can we do to help them differentiate and become more profitable through automation and innovation. ScienceLogic provides a unique approach through Al and ML to enhance the customer experience through a collective set of behavioural coloration mythologies in our AIOPS platform,” Todd elaborates.
Moreover, Todd attributes the company’s success to its team of diverse background of individuals who provide different set of perspectives from all aspects of culture, ambition, empathy and the ability to listen and accept other’s opinions and points of view. He believes that it is their competitive spirit and hard work that has enabled the company to surge forward.
Future Outlook
Todd McNabb’s business optimism, sheer determination and undeterred faith have led ScienceLogic to sustain the growth trajectory over the years. His secret to success has been his active focus on customer outcomes.
Providing advice to young entrepreneurs, Todd shares, “You may face failures and hurdles, but do not let that deviate your focus. Think of ways that drive your customer’s financial goals. Lead your teams with Inspirational accountability. Inspire your teams through your personal actions, but clearly articulate what the goals of the company are within the next 12 months, 24 months and even 36 months and why those goals matter to the employees and their shareholders. Take your chance, stick to your goals and keep moving forward.”
