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The CEO Views > Blog > Magazine > ENTREPRENEUR VIEWS > SEABANK: Bringing Modern Banking System To Vietnam
ENTREPRENEUR VIEWS

SEABANK: Bringing Modern Banking System To Vietnam

CEO
Last updated: 2022/04/10 at 10:46 PM
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Southeast Asia Commercial Joint Stock Bank (SeABank) is headquartered at 198 Tran Quang Khai, Hoan Kiem, Hanoi, Vietnam. SeABank is known as one of the leading group of commercial joint stock banks in Vietnam in terms of charter capital, network operation, brand awareness level and stable growth rate.

Established in 1994, SeABank’s chartered capital of VND 14.785 billion, total assets of nearly VND 212 trillion. With a network of nearly 180 transaction offices across 3 regions of the country, modern technology and an enthusiastic dedicated team of professionals, SeABank provides for its customers comprehensive banking and financial services.

Pursuing the retail banking orientation is SeABank’s core development strategy. As part of this strategy, SeABank continues to pay special focus on products and services for individual customers, professional households, and small and medium enterprises while maintaining the growth of big corporations. SeABank’s products and services are tailored to meet the diverse banking needs of each customer segment.

In 2021, SeABank announced business results with a pre-tax profit of US$ 144.38 million, an increase of 89% compared to 2020.

Accordingly, SeABank’s total assets increased by US$ 1.39 billion compared to 2020, reaching US$ 9.36 billion. Total outstanding loans reached US$ 5.74 billion. Total deposits mobilized from customers reached US$ 5.69 billion. Total operating income reached US$ 310.85 million, an increase of 53% year-over-year. SeABank’s pre-tax profit reached US$ 144.38 million, equal to 135% of its 2021 budget thanks to diversification of revenue sources and good management of operations.

By dynamic management of business activities, SeABank’s total non-interest income in 2021 reached US$ 81.74 million, accounting for 26.3% of total revenue. This growth is achieved thanks to trading activities, securities issuance, insurance commission, service fees and especially credited to financial products and services implemented on modern digital banking technology platforms – SeAMobile. Besides, the cost income ratio (CIR) dropped sharply to 36%, the NPL ratio continued to decrease at 1.65%. The CAR ratio reached 11.64%, higher than the minimum level of 8% required by the State Bank of Vietnam and meeting Basel standards on capital adequacy ratio.

Sharing the pandemic’s impact on businesses and individuals, SeABank has echoed the State Bank of Vietnam’s policy on reducing lending interest rates until the end of 2021 with the total amount of interest reduced for customers of US$ 12.68 million dong, reaching 552% compared to the committed amount, the total value of debt with interest rate reduction is US$ 3.5 billion for 58,522 customers.

Considering technology as the core pillar, 2021 is a year of the transformation when SeABank focuses its resources in technology, continuously upgrading and digitizing SeAMobile/SeANet applications, registering 100% of eBank account online via eKYC. In 2021, the number of new eBanking users at SeABank increased by 201%, the number of transactions increased by 170% and the value of online transactions increased by nearly 200% compared to the same period in 2020.

In particular, in 2021, SeABank has chosen Google Cloud as its primary cloud provider to enhance the service quality and customer experiences delivered on its SeAMobile/SeANet digital banking platform. With Google Cloud’s enterprise-grade and cutting-edge technologies, the Bank can optimize costs, strengthen security and accelerate innovation.

Not only is SeABank the bridge of prosperity for customers, SeABank is also one of the businesses recognized by many meaningful CSR activities. In particular, SeABank awarded study encouragement scholarships to poor students across the country, illuminates the dreams of children who have difficult living conditions on all parts of the country to acknowledge their excellent study results, encourage their constant striving in learning, and help them believe in life.

SEABANK’S TOTAL NON-INTEREST INCOME IN 2021 REACHED US$ 81.74 MILLION, ACCOUNTING FOR 26.3% OF TOTAL REVENUE.

SeABank’s effort was recognized by government agencies with noble rewards. However, the most valuable gift that SeABank has ever received is even more meaningful, which is the companion, support and trust of customers.

Pursuing the goal of becoming a leading and first-choice retail bank, SeABank always focuses on innovation and creativity to bring the most effective and comprehensive financial solutions to each individuals. The satisfaction and success of customer are SeABank’s mission.

CEO April 10, 2022
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