Keeping a commercial space clean and well–maintained is challenging. From foot traffic to hard–to–reach surfaces, it demands regular deep cleaning. Preferred Cleaning Service Inc, a woman–owned, licensing cleaning contractor has emerged as a prominent player in the industry taking care of all your cleaning needs. Based in Olympia, Washington, Preferred Cleaning Service specializes in providing world–class cleaning solutions at excellent rates.
Founded in 2015, the company brings together a team of experts who have been working in the commercial cleaning industry for decades. Leveraging extensive experience and skillset, they help commercial owners, managers, and tenants with an array of exceptional cleaning services tailored to meet the needs of various industries.
Preferred Cleaning Service uses organic cleaning methods to ensure a clean and well–maintained workspace or property, helping you achieve your sustainability goals. Their commitment extends towards exploring innovative technologies and systems to enhance specific cleaning. protocols. This dedication to continuous learning positions Preferred Cleaning Service Inc at the vanguard of the ever–evolving cleaning industry.
Danielle Vest, CEO of Preferred Cleaning Service Inc is a seasoned entrepreneur. Breaking down societal barriers and gender biasness, she has emerged as a powerful trailblazer in the commercial cleaning industry with unwavering determination and resilience.
We are pleased to have a conversation with Danielle Vest to gain a deeper insight into her incredible story of triumph and how Preferred Cleaning Service Inc made its mark in the business world.
What inspired you to establish your company? What sparked your interest in this space?
The inspiration behind founding Preferred Cleaning Service Inc. stemmed from my passion for helping others and my desire to create something of my own. I aimed to establish a company that would not only inspire others to grow into stronger individuals but also empower them. We believe in the strength of teamwork, and as we expand, we embrace the growth that comes from our team’s ideas, external inspiration, and knowledge. This approach is pivotal to our company’s mission of empowering others and transforming lives.
Tell us about the incredible journey of Preferred Cleaning Service Inc.
Preferred Cleaning Service Inc. has achieved remarkable growth, expanding across five states and earning prestigious accolades in 2023. Our success is exemplified through securing contracts via referrals and achieving outstanding cleanliness records, notably transforming a bottling company into the cleanest in their corporation within three years. We take pride in contributing to our client’s growth and success.
Beyond business, we are dedicated to making a positive impact. Since our inception, our goal is to construct a well for clean drinking water each year, addressing the alarming statistic of 500 daily deaths due to lack of access to clean water.
Our commitment extends to partnerships with World Vision, Cleaning for a Reason, and Christ and Recovery Ministries, contributing to initiatives such as providing drinking water and cleaning services to cancer patients.
Our versatility is evident in handling diverse cleaning requirements across sectors.
What innovative strategies do you follow to surpass client’s expectations?
Effective communication is pivotal to our success. We prioritize face–to–face client meetings over relying solely on emails, fostering a meaningful dialogue and a true understanding of their needs. This enables us to tailor our services accordingly. Regular staff meetings ensure everyone is well–informed, facilitating quick and efficient adaptation, crucial in scenarios like construction cleaning. Our proactive approach solidifies us as a committed partner, dedicated to surpassing client expectations through exceptional cleaning services.
What are some of the key challenges that you are observing in the industry, and being a leader how are you approaching them?
One of the most significant challenges in our industry is staffing. We have successfully managed to maintain a full staff and even have a waiting list, which gives us a sense of security when initiating new contracts or addressing unexpected extra work.
In the ever–evolving world of cleaning, we place a high priority on addressing major challenges such as frequent staff turnover and advancements in technology. Our primary focus is on the well–being and growth of our employees, creating a nurturing work environment and providing ample training opportunities. In terms of technology, we stay abreast of the latest trends and adopt solutions that enhance efficiency. Recognizing the importance of sustainable cleaning practices, we incorporate eco–friendly solutions into our services. Our goal is to excel in the industry while steadfastly upholding our commitment to excellence, innovation, and sustainability.
What acts as your major differentiator? How do you maintain your competitive advantage?
Preferred Cleaning Service Inc. distinguishes itself in the cleaning industry with a commitment to top–quality services, transparency, and customer satisfaction. We see ourselves as active participants, addressing clients’ needs, engaging in community activities, and prioritizing innovative cleaning methods, including cutting–edge technologies like Al.
Our versatility is evident in handling diverse cleaning requirements across sectors. Collaborations within the industry enhance our approach, and continuous employee training ensures readiness for any challenges.
Dedicated to embracing diversity and inclusion, we always place our clients at the heart of everything we do. By staying current with advancements in the field, we position ourselves as leaders, consistently delivering exceptional service and maintaining a competitive edge in commercial cleaning.
What do you see as the future of the industry? What are your plans?
I envision an industry where companies actively contribute to community well–being. At our company, giving back is a core value, embedded in our essence. This commitment elevates us beyond a cleaning company; it’s a mission deeply ingrained in our operations. Our dedication distinguishes and propels us forward in a future valuing such contributions.
Enlighten us on a piece of advice that you would like to give to the young and emerging entrepreneurs who are about to embark on their business journey?
To all inspiring entrepreneurs, embrace a growth mindset, stay resilient, and prioritize learning in the dynamic world of business. Seek guidance from mentors, build a supportive network, and surround yourself with inspiring individuals. Learn from both successes and failures, viewing setbacks as opportunities for growth. Remember, “Get comfortable with being uncomfortable.”
