Sign In
Small logos Small logos
  • Home
  • Technology
    Artificial Intelligence
    Big Data
    Block Chain
    BYOD
    Cloud
    Cyber Security
    Data Center
    Digital Transformation
    Enterprise Mobility
    Enterprise Software
    IOT
    IT Services
  • Platforms
    The New Google Algorithm Update for 2021
    Google algorithm update for 2021
    Google

    Google is continuously making improvements to its algorithm and how websites are ranked on its organic search results page. This…

    5 Min Read
    Oracle Cloud Platform Now Validated for India Stack
    Service-Partner-Horizontal
    Oracle

    ORACLE OPENWORLD — Oracle today announced that the Oracle Cloud Platform has been validated to develop applications using India Stack…

    3 Min Read
    Oracle and AT&T Enter into Strategic Agreement
    Oracle

    Oracle today announced that AT&T signed an agreement to move thousands of its large scale internal databases to Oracle’s Cloud…

    3 Min Read
    IBM and Andrés Cepeda introduce First ‘Cognitive Music’ Project in Latin America
    IBM-Watson
    IBM

    IBM (NYSE: IBM) and Grammy-winning Colombian singer, songwriter and producer Andrés Cepeda will partner to collaboratively compose the artist’s next…

    3 Min Read
    Alpine Consulting Launches New eCommerce Website for Dana Rebecca
    IBM

    The new website will provide clients with the ability to more easily browse the latest innovations and designs in the…

    2 Min Read
    Check out more:
    • Google
    • HP
    • IBM
    • Oracle
  • Industry
    Banking & Insurance
    Biotech
    Construction
    Education
    Financial Services
    Healthcare
    Manufacturing
    Mining
    Public Sector
    Retail
    Telecom
    Utilities
  • Functions
    RISMA Systems: A Comprehensive Approach to Governance, Risk and Compliance
    Risma Systems
    ENTREPRENEUR VIEWSGDPR

    RISMA Systems was founded in 2014 by Lars Nybro Munksgaard, who initially developed a system that helped accountants and lawyers…

    9 Min Read
    Happiest Minds: A “Privacy by Design” approach is key to creating GDPR compliant businesses
    Happiest-Minds
    GDPR

    We are currently living in two different worlds – the digital world and the physical one. One day the twain…

    8 Min Read
    Gemserv: GDPR 2020 and Beyond
    Gemserv
    GDPR

    As a professional services business operating in a world driven by data and technology, Gemserv like many businesses,  finds itself…

    9 Min Read
    ECCENCA:GDPR IS STILL AN UNTAMED ANIMAL
    GDPR

    Enterprises often restrict their privacy management strategy to customer data only. Though it is the personal data of employees, spread…

    6 Min Read
    Boldon James: HOW ENTERPRISES CAN MITIGATE THE GROWING THREATS OF DATA
    GDPR

    As we fast approach the second anniversary of the implementation of GDPR, the impact it has had on businesses and…

    8 Min Read
    Check out more:
    • GDPR
  • Magazines
  • Entrepreneurs Views
  • Editor’s Bucket
  • Press Release
  • Micro Blog
Reading: Logix BPO: Global RPO & BPO Staffing Solutions
Share
The CEO Views
Aa
  • Home
  • Magazines
  • Enterpreneurs Views
  • Editor’s Bucket
  • Press Release
  • Micro Blog
Search
  • Home
  • Technology
    • Artificial Intelligence
    • Big Data
    • Block Chain
    • BYOD
    • Cloud
    • Cyber Security
    • Data Center
    • Digital Transformation
    • Enterprise Mobility
    • Enterprise Software
    • IOT
    • IT Services
  • Platforms
    • Google
    • HP
    • IBM
    • Oracle
  • Industry
    • Banking & Insurance
    • Biotech
    • Construction
    • Education
    • Financial Services
    • Healthcare
    • Manufacturing
    • Mining
    • Public Sector
    • Retail
    • Telecom
    • Utilities
  • Functions
    • GDPR
  • Magazines
  • Entrepreneurs View
  • Editor’s Bucket
  • Press Release
  • Micro Blog
Follow US
© 2022 Foxiz News Network. Ruby Design Company. All Rights Reserved.
The CEO Views > Blog > Magazine > ENTREPRENEUR VIEWS > Logix BPO: Global RPO & BPO Staffing Solutions
ENTREPRENEUR VIEWS

Logix BPO: Global RPO & BPO Staffing Solutions

CEO
Last updated: 2023/03/28 at 2:19 PM
CEO
Share
Logix BPO
SHARE

Employees are the most valuable assets; they give a company a competitive edge making sure to make the business reach its full potential. So, hiring the right people for the right position is a crucial task. Businesses that want to function effectively with minimal loss of resources, partner with outsourcing companies dele- gating business processes to them to improve organizational efficiency. Today, the outsourcing industry has matured to a great extent and hosts an array of models catering to the needs of the industry all around the globe. Logix, a Business Process Outsourcing company cultivates strategic frameworks to build remote teams to grow the business operations of clients. Anthony Godley, Founder, and CEO of Logix BPO were with the CEOViews team to share details about their remote staffing solutions.

About Logix

Logix was launched with a vision to create a business that rewards committed people with an excellent culture, a comprehensive benefits package that not only provide the staff members with added incentives to perform, but also extended to families and an exciting and challenging working environment. At Logix, the team provides a range of Business Process Outsourcing solutions across a wide range of Virtual Assistant disciplines. From turnkey Customer Support, Real Estate Management, Payroll and Finance Support, to Digital Marketing and Retail Assistance, the mission is to develop Virtual Assistant teams for clients to help business grow. Anthony feels this would be the basis of high performance that would bring something different to the BPO industry with high retention rate.

Remote recruitment specialist teams

The global RPO service of Logix is utilized by partners all around the globe. From recruitment, management of teams to providing insurance, holiday pay, benefits and legal compliance, the outsourcing giant acts as the Professional Employer Organisation (PEO). The operational recruitment teams operate 24 hours a day, five days a week from Monday to Friday and support any shift pattern as per global partners. However, the team operates from the state-of-the-art facilities in the Philippines, headquartered from Cebu City.

Solutions

As an established Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) business, Logix builds and manages skilled remote teams across Finance, Digital, Real Estate and various other industry sectors. Apart from that, the company provides Virtual and Executive Assistants, and manage Inbound and Outbound Call Centre teams from Contact/Sales Centre. As an RPO they manage skilled remote Sourcing Special, Recruitment and HR teams.

We do operate in a competitive space. But we also operate in an industry sector known for poor labor standards.

Effective employee retention increases business productivity. The staff retention rates for Logix are extremely high.

Building an affordable, talented, and commit- ted workforce

Employee performance is critical to the success of any business and to achieve the business goal requires a team of talented and committed people. Effective employee retention increases business productivity. The staff retention rates for Logix are extremely high. This not only protects the investments from partners but is also a sign of a committed workforce. The key to commitment is staff salaries, which are significantly higher than industry standards. But even at higher rates, the amounts are considerably lower in the Philippines compared to local workforces around the world. The teams do not suffer from motivational issues because they are well paid, well incentivized and are provided with a rewarding work environment.

Process of outsourcing with Logix

Explicating about the process of outsourcing with Logix, Anthony said, “The process starts with a discovery call with myself or our head of sales. During this call, we understand business objectives, and

start to formulate the types of staffing needs that are going to be required. Our internal talent acquisition teams then produce shortlists of well-vetted and highly talented people to present to the partner. Unlike a lot of our competitors, we like our partners to select their team members rather than enforcing team members into their teams; unless they ask to take care of this for them. Once team members have been selected, we build the team, onboard them into our client’s dashboard, providing any training our clients need. We onboard the team into the Logix systems and processes, ensure objectives and KPIs are understood and integrated into processes. Set up the IT and operational infrastructure. We then launch teams into 30, 60 or 90 daily rolling campaigns.”

Reducing employment cost of clients

Through their outsourcing solution, Logix ensures businesses to save more than 50% on the salary cost alone, as well as removes the additional costs associated with developing an in house-team. Even with the elevated staff salaries, typically staffing costs are between 55% and 70% lower compared to local hiring, and operational costs reduce between 80% and 90%.

Innovative techniques to stand apart

Outsourcing is a highly competitive sector and gaining recognition in the crowded space is a tough thing. Speaking about the innovative efforts Logix puts in to stay strong against peers, Anthony said, “We do operate in a competitive space. But we also operate in an industry sector known for poor labor standards. We have competitors that are known for their churn and burn mentality to staff and we simply do not stand for it. Even during the planning stages of the business, the culture and key virtues were a significant part of the objectives. We pay our staffs much better than many of our competitors, listen and act on their feedback, provide a great cultural, working environment, incentives, and opportunities to grow. Other than being a fantastic employer, we have IT and operational infra- structure to rival any global competitor. We are constantly innovating, testing new software, trialling new processes, tracking our competitors and improving the skills of our leadership teams to ensure we stay one step ahead of our competitors. However, it is the retention of agents, in an industry known for high attrition that sets us apart.”

Logix ensures businesses to save more than 50% on the salary cost alone, as well as removes the additional costs associated with developing an in house-team.

Upcoming Market trends

Businesses across industries are adapting to the new trends and technologies. With changes in customer expectations, chatbot use is on the rise. Chatbots are helping streamline call centre team processes and are proving valuable in collecting data for agents, therefore lowering the time an agent spends on an individual call. This in turn increases the call volume rate. Chatbots can also take over certain functions and agents can deliver time on higher value tasks. Anthony anticipates it to play a crucial role in future BPO industry.

Logix strives to become the trusted outsourcing partner for businesses by building remote teams that reduce staffing costs by 70%, allowing business to be more profitable and competitive.

Logix BPO

TAGGED: Logix BPO
CEO March 28, 2023
Share this Article
Facebook Twitter LinkedIn Email Copy Link
Previous Article CROOW CROOW: Leading the Way in Video Production Software
Next Article Milestone Inc Milestone Inc. Drives Online Discovery and Customer Acquisition
Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Instagram

7 Reasons Why Instagram Is So Popular Among Brands

Social media is the key to successful marketing in today’s…

August 31, 2023
5 longevity startups everyone should know about
Micro Blog
5 longevity startups everyone should know about

Everyone wants to look young, beautiful, and, of course, live a happy,…

8 Min Read
Impact of COVID-19 on Self-employed
Healthcare
Modify Capital Impact of COVID-19 on Self-employed

While staying physically safe and preventing COVID-19 from spreading are top priorities…

4 Min Read
Azita Martin
Magazine
How to Get Started With AI to Demonstrate Business Value In Months

Common Best Practices in Getting Started with Artificial Intelligence for Successful Digitalization…

5 Min Read
RIF TRUST
ENTREPRENEUR VIEWS
RIF TRUST: Leading Residency and Citizenship Advisory in the Middle East and Africa

Founded in the financial heart of Dubai, RIF Trust is a leading…

8 Min Read

Skybridge Americas: Revolutionizing Customer Service With Talent and IT Innovation

Investing in customer experience has proven…

September 18, 2023

YELLOW BRICK ROAD: Unleashing Child’s Imagination With Unique Child Care Programs

Early childhood offers a critical window…

September 18, 2023

The ROI Of A Clean Workplace: Unseen Benefits Revealed

The ROI Of A Clean Workplace:…

September 18, 2023

PATRICK R. RICCARDS: Transforming The Teaching And Learning 0f American History

An exceptional visionary and dynamic leader,…

September 15, 2023

You Might Also Like

ENTREPRENEUR VIEWS

Skybridge Americas: Revolutionizing Customer Service With Talent and IT Innovation

Investing in customer experience has proven to be the key to long-term success for Skybridge Americas, the people-driven company known…

11 Min Read
ENTREPRENEUR VIEWS

YELLOW BRICK ROAD: Unleashing Child’s Imagination With Unique Child Care Programs

Early childhood offers a critical window of opportunity and sets the building blocks to shape a child's holistic development. When…

10 Min Read
ENTREPRENEUR VIEWS

PATRICK R. RICCARDS: Transforming The Teaching And Learning 0f American History

An exceptional visionary and dynamic leader, Patrick R.  Riccards, the CEO of Driving Force Institute exudes an un  wavering drive…

9 Min Read
ENTREPRENEUR VIEWS

Jason A. Corning: Building A Better Future For The Disabled Community

Jason Corning was born deafblind. Like any other disabled person, he went through rigorous challenges both physical and mental and…

10 Min Read
Small logos Small logos

© 2023 All rights reserved. The CEO Views

  • About Us
  • Privacy Policy
  • Advertise with us
  • Reprints and Permissions
  • Business Magazines
  • Contact
Reading: Logix BPO: Global RPO & BPO Staffing Solutions
Share

Removed from reading list

Undo
Welcome Back!

Sign in to your account

Lost your password?