Established as CARCO Group Inc. in 1977, the company rebranded as Cisive in 2017 to keep pace with their incredible growth and the increasingly complex challenges businesses face for accurate information and perspectives in making informed decisions. Cisive, a member of the CIP Capital group of companies, is a global provider of compliance-driven human capital management and risk management solutions. The comprehensive services include enterprise-level background screening, vendor/contractor screening, executive screening, drug testing, fingerprinting, paperless onboarding, and electronic Form I-9/E-Verify solutions. Cisive combines technology with leading talent management and human capital management expertise to streamline the hiring process and provide value-added services.
Cisive has set the standards in the background screening industry for 40 years. In their sector, companies reference them as the gold standard for comparison. Competitors can sell against Cisive by optimizing areas they do not such as low prices, but they know who sets the high mark for quality and applicant experience. Despite the radical technological changes that have taken place over 40 years, and amid other background screening companies coming into the scene and taking shortcuts, Cisive maintains the same approach to quality today.
“We have recently taken our background screening capabilities to the next level by acquiring PreCheck, the pre-eminent healthcare vertical background screening company, adding to our involvement in transportation with DriverIQ, and railroad and vendor screening with Everifile. This was a major milestone in Cisive’s strategy of providing high-quality background screening for each regulated vertical,” reveals James Owens, CEO of Cisive.
A relentless focus on the quality of pre-employment screening keeps workers safe from needless and expensive litigation. The rule-based workflow system from Cisive provides the latest FCRA and customer-specific forms and updates to ensure compliance and is entirely configurable to suit any organization’s internal process. Proprietary, platform-neutral, and mobile-enabled technology decreases applicant inquiries and offers a world-class candidate experience. Cisive’s completely paperless pre-employment screening system combines onboard pre-hire screening and post-hire to support the entire life cycle of talent acquisition seamlessly.
Governed by a risk mitigation strategy for employers, Cisive empowers clients throughout the hiring processes with actionable intelligence and transparency. Cisive’s quality in pre-employment screening services is derived from their unwavering emphasis on accurate reporting, legal compliance, and source material integrity. The company draws on its rich experience to give business organizations the right solutions in highly regulated sectors, such as financial services. Cisive integrates statutory and regulatory requirements, benchmarking, best practices, corporate culture, and recruiting levels of risk to ensure clients have the best background screening system in the industry.
Cisive uses technology to automate processes wherever it is technically possible but also hires highly trained staff at critical points to review background investigation information. The guiding goal is to provide the most accurate, effective risk mitigation tools to keep the customers out of the way of danger. This strategy provides clients with unparalleled knowledge and the most precise information, which ensures that they overcome the challenges of background screening and acquiring the most qualified candidates. Cisive’s levels of accuracy are incredibly high, and their turnaround times compare favorably against competitors while delivering best-in-class service. Cisive does not cut corners; as a result, clients never have to choose between background screening quality and efficiency.
Employers are more than ever vying for top talent in today’s highly regulated world and technology-driven landscape. As a result, they need to focus on providing the best candidate experience, which usually means juggling quality enforcement and due diligence. Efficient processes that incorporate the latest technology will decide if an organization fulfills its recruiting objectives. For example, Financial Anomalies Search Technology (FAST) from Cisive is the perfect solution for banks and other financial services organizations that have to carry out credit reporting to satisfy regulatory requirements. FAST provides compliance officers and recruiters with a way to align the self-disclosures of authorized applicants concerning public civil records, associations, or judgments in accordance with federal, state, or local laws and regulations. Cisive’s FAST performance was on full display when it supported a company in solving its enforcement problems after the credit reporting reductions. The company needed an effective way to get missing information in the credit reports when bringing people on board.
In another example, a company that hires more than 10,000 employees per year was experiencing a time to fill over 58 days for their new hires. Much of the time had been spent on paper-based manual operations. Although background investigations and drug tests were a contributing part of those 58 days, they were not a factor influencing it. Since the duration of their time to fill rendered the company uncompetitive in the talent sector, they chose to implement Cisive’s onboarding system to remove the paper-based manual activities. The relationship with Cisive allowed the organization to automate several new hire processes while eliminating redundant data entry and transforming more than 15 documents into an electronic format. As a result, the company was able to reduce their time to fill by over 17 days, significantly accelerating their hiring process.
Cisive plans to continue expanding their global footprint from a regional perspective, becoming the top choice for Fortune 1000 companies in highly regulated industries around the globe. In 2018, the company increased their global background screening capabilities to new heights by acquiring Blue Umbrella’s pre-employment screening subsidiary (now Cisive Global), a well-known and highly regarded background screening and due diligence business in the APAC region.
2019 was a memorable year for Cisive. HRO Today magazine included the organization for the third consecutive year in its Baker’s Dozen list of Top Customer Satisfaction Ratings for Pre-Employment Background Screening Providers. In January 2019, Cisive acquired PreCheck, the pre-eminent healthcare background screening company, extending the company’s presence in the healthcare sector as part of its strategy to become the preferred background screening supplier to highly regulated industries.
Over the years, through their lifetime partner way of being, Cisive has earned the trust of its customers; the company is a business that stands by their work, protects their clients, and offers the advice and guidance that world-class organizations require. For these reasons, many of Cisive’s clients have trusted them for over 30 years for their background screening needs.
The human capital management landscape will continue to evolve over the next several years, and Cisive is well-positioned to take the lead. As the approach to talent acquisition and management continues to evolve, the company will continue to develop cutting edge technology to meet employers’ changing needs. Due to various developments in technology such as distributed ledgers (blockchain), the essence of the background screening industry may experience a revolution in this decade, shifting the business models for background screening firms. Cisive, however, is seizing the opportunity for innovation and is prepared to be out in front as a leader in the background screening industry’s evolution.