In the vast and ever–evolving landscape of communication technology, CallTower emerges as a guiding light, illuminating the path toward seamless connectivity, enhanced collaboration, and transformative innovation. Founded by Bret L. England, a visionary leader with a passion for revolutionizing the way organizations communicate, Call Tower embodies a spirit of ingenuity and dedication that has propelled it to the forefront of the industry.
Driven by a strong desire to make communication better, Bret was inspired by his time working at big companies all around the world. He learned. important things about treating everyone with respect, being open and honest, and giving everyone a fair chance. So, he decided to start CallTower not just to make money, but to make a real difference in how businesses talk and work together.
At the start, CallTower had a lot of problems to solve and things to figure out. It was like sailing into unknown waters. But Bret didn’t give up. He saw a big opportunity to use the latest technology to make things easier for everyone. He wanted to create a place where new ideas could flourish, and smart people could work together to make CallTower better. With a clear plan and a lot of determination, CallTower began its journey, believing that having a healthy team and a clear goal were important for success.
As CallTower grew, it changed the game in communication tech, always pushing to do more. It started small, focusing on hosting Cisco CallManager. But then came a big change called “CallTower 2.0.” This was a game–changer, marking a shift to offering a whole bunch of solutions to meet all kinds of needs.
Call Tower didn’t stop there. It decided to team up with the best in the business such as Microsoft and Zoom. This meant they could offer even more and reach even more people. They became known for being the best in Unified Communications as a Service (UCaaS) and more. And at the heart of all this change was something called CallTower Connect – a super cool tool that puts all your communication stuff in one easy–to–use place.
By streamlining selection, provisioning, and management for its customers, CallTower Connect empowers organizations to harness the full potential of their communication solutions, enhancing productivity and efficiency across the board. Despite the challenges encountered along the way, such as staying ahead of the rapidly evolving technology landscape and maintaining organizational health amidst exponential growth, CallTower remains steadfast in its commitment to excellence.
CallTower’s dedication to innovation is evident in its continuous efforts to stay ahead of industry trends and technological advancements. By investing in research and development, CallTower consistently introduces new and improved solutions that address the evolving needs of its customers. This proactive approach allows the company to anticipate market demands and provide cutting–edge communication solutions.
Furthermore, CallTower’s customer–centric approach sets it apart from its competitors. The company understands that its success is directly linked to the satisfaction of its customers. Therefore, CallTower places a strong emphasis on building long–lasting relationships with its clients and ensuring their needs are met.
We provide, integrate, and support industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling/UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.
By actively listening to customer feedback and incorporating it into their product development process, CallTower can deliver tailored solutions that align with the unique requirements of each organization. In addition to its commitment to excellence, CallTower’s forward–thinking vision plays a crucial role in maintaining its competitive advantage. The company recognizes the increasing importance of interconnected solutions in today’s digital landscape. As businesses strive for seamless communication experiences, CallTower envisions a future where various communication tools and platforms seamlessly integrate, allowing for enhanced collaboration and productivity.
CallTower also understands the significance of user experience (UX) and customer experience (CX) in driving business success. In this interconnected future, CallTower aims to prioritize UX and CX by providing intuitive and user–friendly interfaces, personalized services, and responsive customer support. By focusing on these aspects, CallTower aims to create a positive and seamless communication experience for its customers, ultimately enhancing their overall satisfaction and loyalty.
As an industry innovator and leader, CallTower remains dedicated to staying at the forefront of these trends, offering solutions that empower organizations to thrive in an increasingly digital world. For young and emerging entrepreneurs embarking on their business journey, Bret offers words of wisdom based on his experiences: embrace persistence in the face of adversity, trust in your instincts, prioritize people above all else, and stay true to your values.
By following these guiding principles, entrepreneurs can navigate the challenges of entrepreneurship and make a meaningful impact on the world around them, much like CallTower has done in the realm of communication technology.
The journey of CallTower serves as a testament to the power of perseverance, innovation, and a steadfast commitment to excellence in driving positive change within the industry and beyond. With a relentless focus on customer satisfaction, technological advancement, and empowering individuals to reach their full potential, Call Tower stands as a beacon of success and an inspiration for aspiring entrepreneurs looking to carve their path in the competitive world of communication technology.
As the landscape of communication technology continues to evolve, CallTower remains at the forefront, shaping the way organizations connect, collaborate, and innovate. Through a holistic approach that combines cutting–edge technology, strategic partnerships, and a deep understanding of customer needs, CallTower is positioned for sustained success and growth in an ever–changing market where adaptability and innovation are key drivers of progress and transformation.
Bret L. England: Leading Call Tower’s Innovation Journey
Bret L. England is the CEO and President of CallTower. He leads the team in providing top–notch communication solutions. With over 25 years of experience in finance and operations, Bret has held senior positions at various companies including Symantec, Informix, and JDA Software. He has also worked as a Certified Public Accountant for KPMG and Deloitte & Touche. Bret is well–versed in mergers and acquisitions, having been involved in over 50 transactions worth billions of dollars. He holds a Bachelor of Science in Accounting from Weber State University, a Master of Science from Golden Gate University, and has completed the Executive Education program at Stanford Business School.
