BoldIQ was established in 2008, and the first built software of the organization was a part of DayJet, an on-demand business aviation operator as the founders have deep roots and experience in aviation. Over time the organization evolved into software as a service company and expanded the solutions into parallel verticals, logistics, and mobile fleet services. “BoldIQ provides customers with true on-demand operations at scale by continuously improving the performance, delivery, and value of industry solutions for advanced planning and scheduling,” says Shelly Freeman, COO of BoldIQ.
BoldIQ provides customers with true on-demand operations at scale by continuously improving the performance, delivery and value of industry solutions for advanced planning and scheduling.
To automatically optimize schedules in real-time, BoldIQ’s unique solution intelligently incorporates all relevant business rules, constraints, and goals to support optimal utilization and enable seamless scalability across mission-critical personnel and physical assets. Moreover, BoldIQ’s unique approach to optimized scheduling mitigates disruptions and human errors while maintaining compliance requirements, demand goals, and operational efficiencies that drive growth and profitability.
BoldIQ is working on a mission to provide organizations with state-of-the-art technology to operate at greater utilization and maximum efficiency in real-time so that they can grow, be profitable and scale to keep pace with disruption and increasing customer demand. BoldIQ works with the vision to work towards an entirely demand-driven world, uninhibited by the constraints of supply, timing, and disruption: a world where everything is available when and where the customers want it.
BoldIQ sees that the customers are struggling to automate their scheduling and react to business disruptions in real-time. The automated and optimized schedule provided by BoldIQ allows customers to see: 30% increase in resource utilization, a 25% reduction in operating costs, a 10% improvement in order fulfillment, and a 20% increase in profitability. BoldIQ’s core is a customer-centric, delivery-focused team, the foundation of the company’s performance and delivery excellence. A talented engineering team led by expert Operations Research scientists, a group of highly experienced executives, and an impressive board to take the organization to the next level of performance, delivery, and customer usefulness.
Aviation service providers face complicated planning and scheduling problems, long before circumstances begin to change by the minute. Disruption management is the key for them, as even small delays are costly, impacting customer service, cash flow, and ultimately, profitability. BoldIQ uses AI optimization to plan and schedule personnel and tails throughout all aspects of your operational schedules. Logistics service providers are continuing to search for ways to address the demands of competition and the workforce. Some are finding schedule balancing and optimization are critical tools in attracting and keeping drivers while maintaining customer service levels. The application provided by BoldIQ optimizes the utilization of trucks during cargo operations, maintenance activities, and anytime in between.
To stay ahead in the competitive market and in terms of technological breakthroughs, BoldIQ is combing Artificial Intelligence (AI) with Human Intelligence (HumInt) to deliver real-time planning, scheduling, availability, and disruption recovery solutions. The organization is not trying to replace deep expertise and the human touch; instead, it is maximizing HumInt with AI-derived feasible and optimal solutions. As their business needs change, the organization will continue to offer highly configurable Collaborative intelligence that scales. It can be seen that there is a need to build tools that are highly configurable to meet business needs that are changing hour-to-hour, day-to-day, or week-to-week.
BoldIQ works in several industries with varying customer sizes. BoldIQ has worked with the fifth largest aviation company globally and has helped them increase their utility rate by over 10% and increased the number of revenue legs by over 15%. The organization has worked with smaller aviation companies and seen similar results. At a large retailer with a workforce of over 6,000 technicians, the organization can shrink service windows from 4 hours to 2 hours and from 2 weeks to 3 days and has increased the utilization of their field service technicians by 30% and capacity by 55%. BoldIQ has also seen similar results at one of the largest trucking companies in the US, with a 10% improvement in the number of jobs scheduled and significantly decreasing the number of deadhead miles driven, leading to substantially more annual revenue.
BoldIQ continues to focus on Collaborative Intelligence and expand its footprint in aviation with new customers and strategic partnerships; while also focusing on the expansion into logistics and mobile fleet services. BoldIQ works across the globe today and will continue too!