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The CEO Views > Blog > Magazine > ENTREPRENEUR VIEWS > HLB International: Driving Innovation in Advisory and Accounting
ENTREPRENEUR VIEWS

HLB International: Driving Innovation in Advisory and Accounting

The CEO Views
Last updated: 2025/06/25 at 9:44 AM
The CEO Views
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Marco Donzelli, CEO
Marco Donzelli, CEO

In an era where disruption is constant and agility is essential, the need for trusted advisory and accounting partners who can blend innovation with reliability has never been greater. One company standing tall in this dynamic environment is HLB International, a global network of independent advisory and accounting firms. Rooted in the belief that innovation and collaboration drive sustainable growth, HLB has carved a unique space for itself—transforming traditional practices into forward-looking solutions tailored for the modern business landscape.

Founded with a vision to combine local expertise with global capabilities, HLB has grown exponentially over the decades. Today, with over 51,000 professionals in 155 countries, it ranks among the top 8 global networks in professional services. From pioneering AI solutions to building a culture of collective intelligence, HLB’s journey is a story of consistent evolution.

HLB’s Success Story

HLB’s rise to the forefront of the industry is a testament to its unwavering commitment to innovation. For HLB, innovation is about rethinking traditional methods by leveraging technology, people, and strategic partnerships to meet client needs and enhance operational efficiency. In the advisory and accounting sector, innovation is no longer just a competitive advantage; it is essential to driving sustainable growth. This proactive approach to innovation has been vital in maintaining consistency, staying ahead of market trends, and ensuring HLB’s position as a global leader.

But the real success lies in how HLB built a culture of innovation across its 155-country network. Through its collective intelligence platform, employees at every level are empowered to contribute ideas and co-create solutions. Regular training and upskilling ensure that team members globally are equipped to adopt innovative tools. This inclusive, collaborative culture not only boosts morale but fuels impactful breakthroughs, ensuring service quality remains consistent for clients everywhere.

Pioneering Technological Transformation

HLB is at the forefront of redefining advisory and accounting services through technology. The firm has embraced a wide range of cutting-edge tools and platforms to enhance both operational efficiency and client value. Artificial Intelligence (AI) is at the core of this transformation, used to automate compliance tasks, automate end-to-end processes, and to generate data-driven insights that support better decision-making. Generative AI is being used to enhance content creation and marketing. Tools like Microsoft’s Co-pilot have been integrated into daily workflows to boost productivity and collaboration. HLB’s partnerships with tech startups further accelerate innovation, enabling the co-development of agile solutions tailored to emerging client needs.

Looking ahead, the company will be exploring emerging technologies like Agentic AI, particularly for applications such as AI-driven KYC and IT audits. HLB is committed to fostering a culture of AI training and adoption, empowering clients and member firms to confidently integrate AI into their strategies. This includes close collaboration with leading technology vendors to adopt and deploy their latest AI innovations.

Personalised Experiences Across Borders

Despite its vast global presence, HLB maintains a deep commitment to personalisation. HLB achieves personalised and seamless client experiences by leveraging local expertise within its global network. Through tools like advanced CRM systems and strong collaborative frameworks, HLB ensures tailored solutions for each client. Global solutions such as the HLB global project management platform allows HLB to provide seamless service experiences to multinational clients.

Navigating Today’s Challenges

In today’s fast-changing business environment, the advisory and accounting industry faces several challenges ranging from rapid technological disruption and rising cybersecurity threats to economic uncertainty, and sustainability pressures. HLB has proactively addressed these issues through adaptive strategies such as AI adoption, robust data security measures, and integrating ESG principles into its services. By promoting agility and collaboration within its global network, HLB ensures resilience and relevance in tackling these challenges.

Blending Local Expertise with Global Capabilities

HLB’s “local expertise, global reach” principle allows its member firms to leverage local cultural, regulatory, and market knowledge, while benefiting from the power and resources of a global network. This intricate balance ensures businesses receive tailored and scalable solutions, making international expansion seamless and efficient.

Embracing the Trends

As the global business landscape continues to evolve, three major trends are poised to redefine the future of advisory and accounting services: digital transformation, sustainability, and data-driven strategy. Businesses are increasingly adopting technologies such as AI, machine learning, and automation to streamline operations and boost efficiency. At the same time, sustainability has become a strategic priority, with companies embedding ESG principles into their core business models to ensure responsible and ethical growth. Additionally, leveraging predictive analytics for personalisation and innovation has become critical.

HLB is at the forefront of these shifts, aligning its strategies with these transformative trends to ensure relevance, agility, and long-term impact in an ever-changing global market.

Future Vision

Looking ahead, HLB’s vision includes reinforcing its leadership in innovation and sustainable growth. By 2027, HLB aims to make significant advancements in the responsible use of AI integration, elevate its ESG initiatives, and further solidify its global network through strategic partnerships. The continued focus will remain on creating value for businesses by enabling their success in an increasingly competitive and complex world.

In a global economy where transformation is the only constant, HLB stands out as a beacon of innovation and trust. Its unique ability to merge local insight with global expertise, supported by a culture of relentless innovation, makes it one of the most forward-thinking companies in professional services today.

The CEO Views June 25, 2025
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