Salesforce has become a powerhouse in the CRM industry, helping businesses improve customer relationships, streamline operations, and boost sales. But getting the most out of it requires deep technical know-how, strategic planning, and industry-specific insights.
That’s where the Salesforce consulting companies come in, offering the expertise needed for a smooth and effective implementation. In this article, we’ve compiled the list of the top 5 best Salesforce consulting companies
1. ThinkBeyond
- Company Size: 51-200
- Based In: London, UK
Think Beyond stands out in Salesforce consulting, turning CRM systems into growth engines rather than just implementing software. With over 100 successful projects and a 4.95/5 CSAT rating on Salesforce AppExchange, they focus on aligning Salesforce with business goals to drive efficiency and customer engagement. Their team of over 60 certified experts, holding more than 220 Salesforce certifications, brings over 17 years of experience in workflow automation, AI-driven analytics, and strategic integrations.
Expertise:
- Finance
- Automotive
- Healthcare
- Education
- E-commerce
- Non-profits
Services:
- Salesforce Implementation
- Salesforce Managed Services
- Salesforce Development
- Salesforce Integration
- Salesforce Experience Cloud
- Salesforce Marketing Cloud
- Zendesk to Salesforce
- Migration
- Genesys Cloud CX
Case Studies:
- Virtana: Improved Salesforce efficiency with managed services, reducing complexity and boosting user engagement.
- SWPS University: Implemented a digital recruitment platform, streamlining admissions and enhancing candidate experience.
2. Vertic
- Company Size: 11-50
- Based In: Australia
Founded in 2002, Vertic is a Salesforce consulting partner specializing in healthcare, aged care, and social impact organizations. As the only globally accredited Salesforce.org Impact Partner in Australia, they provide tailored CRM solutions that ensure compliance with industry regulations while enhancing operational efficiency. Their proprietary solution, Maica, is built specifically for the healthcare sector, helping organizations streamline patient management, compliance tracking, and service delivery.
Expertise:
- Healthcare
- Aged Care
- Social Impact Organizations
Services:
- Salesforce Health Cloud Implementation
- Salesforce Nonprofit Cloud
- Custom Salesforce Applications
- Compliance Tracking & Reporting
- Workflow Automation & Case Management
- Data Security & Governance
Case Studies:
- Good Friday Appeal Victoria: Implemented Salesforce Nonprofit Success Pack, enhancing fundraising and event management.
- Spinal Cord Injuries Australia: Developed a tailored CRM solution, improving client services and operational efficiency.
3. HCL Technologies
- Company Size: 10,000+
- Based In: India
HCL Technologies, a Salesforce Summit Consulting Partner, has been at the forefront of enterprise digital transformation since establishing its Salesforce practice in 2010. Over the years, the company has expanded this practice to include more than 3,900 members, with a significant number of certified professionals. With deep expertise in AI-powered automation and multi-cloud integration, they help large enterprises streamline complex workflows.
Expertise:
- Enterprise Digital Transformation
- AI Automation
- Multi-Cloud Integration
Services:
- Salesforce AI-Powered Automation
- Predictive Analytics & Data Intelligence
- Large-Scale Salesforce Implementations
- Multi-Cloud Integration
- Salesforce Managed Services
- Industry-Specific CRM Customization
Case Studies:
- Global Federal Credit Union: Transformed operations with Salesforce, boosting performance .
- Fortune-500 Industrial Tool Manufacturer: Improved customer satisfaction through customer-centric solutions.
4. Slalom
- Company Size: 10,000+
- Based In: USA
Slalom is all about creating intuitive customer experiences with Salesforce. As the #3 global Salesforce partner, Slalom has completed over 7,400 projects and holds more than 11,500 Salesforce certifications, making them one of the best Salesforce consulting companies. Whether you’re optimizing sales processes or enhancing marketing automation, Slalom has the expertise to help businesses get more out of their CRM.
Expertise:
- Retail
- Finance
- Healthcare
- Media
- Manufacturing
Services:
- Salesforce AI & Automation
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Multi-Cloud Implementations
- Salesforce Managed Services
Case Studies:
- Databricks: Implemented Salesforce PRM, improving partner collaboration and user experience.
- RMIT University: Optimized Student Welfare processes, increasing financial aid engagement by 60%.
5. CloudSmiths
- Company Size: 51–200
- Based In: South Africa
CloudSmiths stands as Africa’s largest local Salesforce partner, boasting a team of over 200 experts with a combined experience. Since 2014, the company has successfully completed nearly 300 Salesforce projects across 20 countries, serving clients in diverse industries. As the sole registered Salesforce.org Partner in Africa, CloudSmiths is dedicated to delivering cloud-based CRM implementations and predictive analytics solutions. Their commitment to excellence is further highlighted by their recognition at the 2019 inaugural Salesforce Partner Awards, where they received accolades for Top Contributor to Annual Revenue and Most Salesforce Certifications in the region.
Expertise:
- Cloud Technology
- Data Analytics
- AI-Driven CRM Solutions
Services:
- Cloud-Based CRM Implementation
- AI-Driven Automation
- Predictive Analytics
- Salesforce Sales Cloud Optimization
- Salesforce Service Cloud
- Marketing Cloud Implementation
- Salesforce App Development
Case Studies:
- Namibia Breweries: Streamlined operations with Salesforce-driven digital transformation.
- Plumblink: Optimized sales pipeline, improving processes and increasing revenue.
How to Choose the Right Salesforce Consulting Company
Now comes the question – how to choose among the best Salesforce consulting companies? When picking the right partner for your business, consider these 4 factors:
- Customization capabilities. A firm should adapt Salesforce to fit your business, not the other way around.
- Integration support. The CRM should work smoothly with your existing tools.
- Ongoing support and training. Post-implementation optimization and staff training will help you get the most from Salesforce.
How to Choose the Right Salesforce Consulting Company
Now comes the question – how to choose among the best Salesforce consulting companies? When picking the right partner for your business, consider these 4 factors:
- Industry expertise. Some Salesforce consulting companies specialize in specific industries like finance or healthcare.
- Customization capabilities. A firm should adapt Salesforce to fit your business, not the other way around.
- Integration support. The CRM should work smoothly with your existing tools.
- Ongoing support and training. Post-implementation optimization and staff training will help you get the most from Salesforce.
Conclusion
A well-executed CRM implementation transforms how businesses operate. The best Salesforce consulting companies bring expertise, customization, and long-term support, ensuring companies can scale and optimize their operations without headaches.
Whether you need industry-specific features, AI-driven automation, or large-scale enterprise solutions, working with the right consulting firm makes all the difference. Spend some time investigating to find your perfect Salesforce consulting fit!
